Nortel Self-Service platforms provide a range of solutions that enable multi-media transaction processing for enterprises and service providers.

This self-service portfolio caters to a range of requirements ideal for small to medium contact centres, enterprises and service providers. These include basic self-service solutions that enable customers with 24-hour access to services and information idea for small to medium contact centres, and more sophisticated transaction-handling solutions that combine with application-controlled call handling to address the requirements of enterprises and service providers. Planet PSG customises and brings these solutions to you in open and scalable environments ensuring that your solutions can easily expand as your business grows.

Products in Self-Service Platform Portfolio

Media Processing Server 100 (MPS 100)

Media Processing Server 500 (MPS 500)

Media Processing Server 1000 (MPS 1000)

Pre-paid services platform (PSP)

Voice Processing Series / Information Server (VPS/is)