Changing market conditions and increasing competition have created new pressures on telecom operators and carriers to enhance services, performance, quality and access. In addition to the price wars and difference being reduced to decimal points, vendors are realising that increasing customer satisfaction and adding value to their offerings is the only way to retain market share and open up new revenue streams. Towards this, telecom players are increasing relying on advanced voice automation solutions for survivability and profitability.

Planet PSG, a premier partner for Nortel Periphonics applications has speech and voice-driven solutions designed to help the telecom industry to offer its customers faster and more convenient ways of enjoying their offerings.

Our Pre-paid and Post-paid Calling Platform offers a complete calling solution to support wireless and wire line applications. This can be customised for service providers for individual market segments with unique calling features.

Typical Engagements

Installation of prepaid and postpaid calling card systems with installation of IP solutions that work within Intelligent Network (IN) standards

Consultancy and project management

Customization of calling card systems to match individual customer's requirement

Integration to third party softwares or network switches

Database design and tuning